+49 1805 115114 info@victors.de
Book now

Direct booking advantages:

  • one free room upgrade
  • one relaxed late check-out until 3pm
  • 10 % discount on meals and drinks

You can get more information here.

  • applies only to bookings at the public available daily rates
  • room upgrade and late check-out subject to availability
  • the 10% discount can be used once at any Victor's Residenz-Hotel in the Saarland, i.e. for one visit to the restaurant, does not apply to room service. And for any visit to a restaurant or bar at any Victor's Residenz-Hotel outside the Saarland
  • Victor's FINE DINING by Christian Bau and THE CLUB Saarlouis are not included in this arrangement

Privacy Policy

At Victor's Residenz-Hotels, we understand that privacy on the internet is an important issue. We take the protection of your personal data very seriously and strictly abide to the regulations of the Data Protection Act. Personal data is collected on this website only to the technically necessary extent. In no case is the collected data sold on or forwarded to third parties.

The following statement will give you an overview of the way in which we guarantee the protection of your personal information and which kind of data is collected for which purpose.

Data Processing on our Website

Each access to our website and each retrieval of a file deposited on our website is logged. Victor's Residenz-Hotels GmbH automatically stores the following data which is transmitted to us by your browser:

  • browser type/version
  • operating system used
  • referrer URL (last visited site)
  • host name of the accessing computer (IP address)
  • date/time of the server request

Each time a user accesses our website, we receive user connection data of which certain parts are being saved. Among these stored inventory data items are date, time and transmitted data volume, furthermore, the status code (indicates whether data transmission has been successful) and the host IP address. This informational data is used for statistical purposes while your anonymity as an individual user is maintained.

Our website contains links to other websites that are not operated by us. We are not responsible for the editorial content, the security, or the privacy practices employed by such external sites.

Google

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that, if you do so, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Facebook

On our website, we use social plugins ("plugins") from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). These plugins can be identified by the Facebook logo or the phrase „Facebook Social Plugin".
If you view a page on our website that contains a social plugin, your browser sets up a connection with the Facebook servers. Facebook then transmits the content of the plugin directly to your browser and integrates it into the website. We have no influence on the volume of data Facebook collects with the help of such a plugin. According to our current state of knowledge, we would like to advise you as follows:
The integration of the plugin informs Facebook that you have accessed the corresponding page on our website. If you are logged into Facebook at that time, Facebook can match the website visit to your Facebook account. If you interact with the plugins, e.g. if you click the "Like" button or enter a comment, the corresponding information will be transmitted directly from your browser to Facebook and saved there. Even if you are not a Facebook member and do not have an account with the social network, Facebook still has the capability to find out your IP address and save it.
Please refer to Facebook's privacy policy for information about the purpose and extent of data collection and the further processing and use of data by Facebook, as well your rights in this regard, and settings options for the protection of your personal privacy.
If you are a Facebook member and do not want Facebook to collect any information about you via our website to interlink that information with your saved membership data, you must log out of Facebook before visiting our website.

Conversion tracking with the Facebook Visitor Action Pixel tool

With your consent, which you have provided by clicking on the corresponding button („Yes, I agree to the use of the Facebook conversion tracking tool"), we use the Visitor Action Pixel tool of

Facebook Inc.
1601 S. California Ave,
Palo Alto, CA 94304, USA
("Facebook")

on our website. The employment of this tool allows us to track the actions of users who have clicked on a Facebook ad and were redirected to the advertiser's website. This method not only serves to analyse the effectiveness of Facebook advertising for statistical and market research purposes but it helps to further optimise it. The data collected in this way is anonymous for us, which means that we cannot see the personal data of individual users. However, said data is stored and processed by Facebook, which means that a connection to the corresponding user profile and account is possible so that Facebook may use said data for its own advertising purposes, according to its own data usage guidelines (https://www.facebook.com/about/privacy/). You can enable Facebook as well as its partners to place ads on Facebook and on other sites. For this purpose, a cookie can also be stored on your computer.

In order to consent to the use of the Facebook Visitor Action Pixel tool, users must be older than 13 years of age. If you are younger, we kindly ask that you seek out your legal guardian's permission.

To revoke your consent, please click on the following link: https://www.facebook.com/ads/website_custom_audiences/

Cookies

Our website uses the so-called "cookie" technology. Cookies are small, encrypted text files that can be stored by your browser on your computer's hard drive in order to facilitate certain features which enable us to design our range in a more userfriendly, effective and safe way. The types of cookies that we use are referred to as "session cookies". These are temporary and are automatically deleted once you leave our website. Cookies do not corrupt or damage your computer and do not contain viruses.

Newsletter

If you would like to receive the newsletter which we offer on our website, we need a valid e-mail-address as well as some piece of information which allows us to verify that you are indeed the owner of the e-mail address or that the owner of the e-mail address agrees, at least, to receiving the newsletter. No further data are collected. You may revoke your authorisation for storing your data and e-mail address, and you may also cancel your subscription to the newsletter at any time.


Hotjar

To improve the user experience on our websites, we use the Hotjar software (http://www.hotjar.com, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe). Hotjar is an analytics tool which can measure and evaluate user behavior (mouse movement, clicks, scrolls, etc.) on our website. Hotjar enabled sites use cookies to collect non-personal data, such as browser information, operating system software, time of visit on the corresponding site, etc. These collected data are saved in an anonymised form. If you do not wish to have cookies placed on your computer, please set your browser preferences to reject all cookies and delete already existing ones before accessing our website. Please find out more about data processing by Hotjar here.

Right of Access to Personal Data

At any time, you have the right to receive information regarding your stored personal data, their source and recipients, as well as the purpose of storing your data. Victor's Residenz-Hotels' data security engineer will gladly provide you with information about your stored personal data.


Further Information

Since your trust is our most important asset, we are happy to account for the processing of your personal data at any time. If you have any questions the privacy policy hasn't answered, or if you would like more detailed information on an issue, please contact Victor's Residenz-Hotels' data security engineer.

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