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At Victor's Residenz-Hotels, we understand that privacy on the internet is an important issue. We take the protection of your personal data very seriously and strictly abide to the regulations of the Data Protection Act. Personal data is collected on this website only to the technically necessary extent. In no case is the collected data sold on or forwarded to third parties.
The following statement will give you an overview of the way in which we guarantee the protection of your personal information and which kind of data is collected for which purpose.
Data Processing on our Website
Each access to our website and each retrieval of a file deposited on our website is logged. Victor's Residenz-Hotels GmbH automatically stores the following data which is transmitted to us by your browser:
Each time a user accesses our website, we receive user connection data of which certain parts are being saved. Among these stored inventory data items are date, time and transmitted data volume, furthermore, the status code (indicates whether data transmission has been successful) and the host IP address. This informational data is used for statistical purposes while your anonymity as an individual user is maintained.
Our website contains links to other websites that are not operated by us. We are not responsible for the editorial content, the security, or the privacy practices employed by such external sites.
On our website, we use social plugins ("plugins") from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). These plugins can be identified by the Facebook logo or the phrase „Facebook Social Plugin".
If you view a page on our website that contains a social plugin, your browser sets up a connection with the Facebook servers. Facebook then transmits the content of the plugin directly to your browser and integrates it into the website. We have no influence on the volume of data Facebook collects with the help of such a plugin. According to our current state of knowledge, we would like to advise you as follows:
The integration of the plugin informs Facebook that you have accessed the corresponding page on our website. If you are logged into Facebook at that time, Facebook can match the website visit to your Facebook account. If you interact with the plugins, e.g. if you click the "Like" button or enter a comment, the corresponding information will be transmitted directly from your browser to Facebook and saved there. Even if you are not a Facebook member and do not have an account with the social network, Facebook still has the capability to find out your IP address and save it.
If you are a Facebook member and do not want Facebook to collect any information about you via our website to interlink that information with your saved membership data, you must log out of Facebook before visiting our website.
Conversion tracking with the Facebook Visitor Action Pixel tool
With your consent, which you have provided by clicking on the corresponding button („Yes, I agree to the use of the Facebook conversion tracking tool"), we use the Visitor Action Pixel tool of
1601 S. California Ave,
Palo Alto, CA 94304, USA
on our website. The employment of this tool allows us to track the actions of users who have clicked on a Facebook ad and were redirected to the advertiser's website. This method not only serves to analyse the effectiveness of Facebook advertising for statistical and market research purposes but it helps to further optimise it. The data collected in this way is anonymous for us, which means that we cannot see the personal data of individual users. However, said data is stored and processed by Facebook, which means that a connection to the corresponding user profile and account is possible so that Facebook may use said data for its own advertising purposes, according to its own data usage guidelines (https://www.facebook.com/about/privacy/). You can enable Facebook as well as its partners to place ads on Facebook and on other sites. For this purpose, a cookie can also be stored on your computer.
In order to consent to the use of the Facebook Visitor Action Pixel tool, users must be older than 13 years of age. If you are younger, we kindly ask that you seek out your legal guardian's permission.
To revoke your consent, please click on the following link: https://www.facebook.com/ads/website_custom_audiences/
Our website uses the so-called "cookie" technology. Cookies are small, encrypted text files that can be stored by your browser on your computer's hard drive in order to facilitate certain features which enable us to design our range in a more userfriendly, effective and safe way. The types of cookies that we use are referred to as "session cookies". These are temporary and are automatically deleted once you leave our website. Cookies do not corrupt or damage your computer and do not contain viruses.
If you would like to receive the newsletter which we offer on our website, we need a valid e-mail-address as well as some piece of information which allows us to verify that you are indeed the owner of the e-mail address or that the owner of the e-mail address agrees, at least, to receiving the newsletter. No further data are collected. You may revoke your authorisation for storing your data and e-mail address, and you may also cancel your subscription to the newsletter at any time.
Reserving a table using Bookatable
If you use our online table reservation service for our restaurants – Victor's Landgasthaus Die Scheune, Victor's FINE DINING by Christian Bau or Bacchus – you will automatically be redirected to the Livebookings Holdings Limited website (Bookatable's online reservation system). The headquarters of Livebookings Holdings Limited are located at 5th Floor, Elizabeth House, 39 York Road, London, SE1 7NQ, Great Britain. We are not aware of which data Bookatable links to the data it receives from your reservation enquiry. The data protection policy of the Bookatable platform can be consulted at: https://www.bookatable.com/de/datenschutz.
Right of Access to Personal Data
At any time, you have the right to receive information regarding your stored personal data, their source and recipients, as well as the purpose of storing your data. Victor's Residenz-Hotels' data security engineer will gladly provide you with information about your stored personal data.