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Guest reviews 87.4%

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Guest Feedback

This is what our guests are saying about us:

Guest reviews

Our customer satisfaction index

Very good
87.4%

Basierend auf 5235 Bewertungen

16.07.2020 Anonymous

We stay in your hotel during 4 days: The location was great and the park outside is very nice.

Hotel commentary

Thank you very much for your visit and the kind review. We are very glad to have you as our guest. It is a great honor for us to see that we could make you that satisfied. Kind regards Your team at the Victor's Residenz-Hotel Berlin

20.06.2020 Anonymous

I had a wonderful trip to Berlin 2 days after the borders reopened. No tourists in the city. delicious.

Hotel commentary

Dear guest, thank you very much for taking your time to give us such a positive feedback. It is great to hear, that you enjoyed your stay and the atmosphere in our Hotel. We hope to see you soon again. Best regards Your Team at the Victor’s Residenz-Hotel Berlin

16.03.2020 David Byrne

Excellent!! Very friendly staff and the hotel is in a great location, close to public transport and really close to downtown yet located in a quiet residential area with nice cafes, bars and restaurants located across from a beautiful public park.

Hotel commentary

Thank you very much for your nice comment. We are very pleased to hear that you enjoyed your stay with us. We look forward to welcome you again at the Victor's-Residenz-Hotel Berlin

10.03.2020 Erich vogel

I m very grateful because everything was perfect and i was able to rest. I ll definitely be back

Hotel commentary

Thank you very much for choosing the Victor's Residenz-Hotel Berlin. It is a great honor for us to see that we could make you that satisfied. We were happy to pass on the praise to our employee. We hope to see you soon again. Kind regards Your team at the Victor's Residenz-Hotel Berlin

07.03.2020 Milagros

It was a very pleasant stayed. Highly recommended.

Hotel commentary

Dear Guest, thank you for your stay and your time for a review . We are delighted that you enjoyed your stay with us. We are looking forward to welcome you soon again. Best regards Your Victor's Team

06.03.2020 Anonymous

Excellent

Hotel commentary

Thank you very much for your kind comment. It was a pleasure to have you here. We hope to see you again. Your Team at the Victor's Residenz-Hotels Berlin

02.03.2020 Deferme Luc

Nice stay to visit Berlin

Hotel commentary

Dear guest, thank you very much for taking your time to give us such a positive feedback. We are thankful for all hints and pieces of advice to improve our service and quality. We hope to see you soon again. Best regards Your Team at the Victor’s Residenz-Hotel Berlin

27.02.2020 Anonymous

Good experience. The bed was confortable and the room quiet and clean. Breakfast was an extensive buffet with good choice of bread. Staff was helpful. It was possible to rent a bicycle from the hotel which was convenient.

Hotel commentary

A huge thank you for your positive rating! It's good to see, that you had such a good Impression on your stay. We would love to welcome you again soon. Your team from the Victor's Residenz-Hotel Berlin

25.02.2020 Anonymous

Everything was perfect

Hotel commentary

Dear guest, Thank you very much for taking your time to give us such a positive feedback. It is great you enjoyed your stay and the atmosphere in our hotel. We hope to see you soon again. Best regards Your Team at the Victor’s Residenz-Hotel Berlin

22.02.2020 Anonymous

It was a good experience

Hotel commentary

Thank you very much for taking your time to fill out our questionnaire. We are very pleased to hear that you enjoyed your stay with us. Our rooms are not equipped with a minibar. We offer our guests a maxibar, which is available 24 hours available a day. Best regards Your team at the Victor's Residenz-Hotel Berlin

21.02.2020 Anonymous

Good

Hotel commentary

Thank you very much for your kind review We are looking forward to welcome you again. Best regards Your team at the Victor's Residenz-Hotel Berlin

21.02.2020 Ilya Korol

All is great. Only price of breakfast is a bit too expensive.

Hotel commentary

Thank you very much for choosing the Victor's Residenz-Hotel Berlin as your home far away from home. It is a great honor for us to see that we could make you that satisfied. We also thank you for the helpful comments. We hope to see you again. Kind regards Your team at the Victor's Residenz-Hotel Berlin

20.02.2020 Anonymous

Sehr positiv

Hotel commentary

Herzlichen Dank für Ihre ausführliche, nette Bewertung. Es ehrt uns sehr, Sie vom Fach überzeugt zu haben. Wir freuen uns, sollten Sie ein Haus aus Victor's Welt auch für Ihren nächsten Aufenthalt berücksichtigen. Mit den besten Grüßen von der Spree. Das Team des Victor's Residenz-Hotels Berlin

19.02.2020 Arvydas Girdzijauskas

Pleasant and friendly

Hotel commentary

Thank you very much for your visit and the kind review. We are very glad to have you as our guest. It is a great honor for us to see that we could make you that satisfied. Kind regards Your team at the Victor's Residenz-Hotel Berlin

18.02.2020 Bård Espelid

We have used the hotel for many years. This was probably the 10th time we stayed at Victor. It seems tgat the standard is declining.

Hotel commentary

Thank you very much for your Review. We would like to apologize again that your stay at our hotel was disappointing. Please give us the opportunity to convince you of our service during your next stay Kind regards, your Team from Berlin

16.02.2020 Anonymous

This was the best hotel I have stayed in so far in Berlin near Alexanderplatz. I would definitely stay here again.

Hotel commentary

A big thank you for being our guest and providing us with this great evaluation. All feedbacks help us to get an overview on our service quality, yours shows us that we are on the right way. We are happy that you enjoyed your stay in total and would be happier if you visit us soon again Best regards Your team at the Victor's Residenz-Hotel Berlin

16.02.2020 Anonymous

Very good indeed.

Hotel commentary

Dear Guest, thank you for your feedback. We are glad you enjoyed your stay in Victor's world. We are looking forward to welcome you again. Best regards The team of the Victor's Residenz-Hotel Berlin

15.02.2020 David

Great! Location was perfect and the restaurant and breakfast was also great!

Hotel commentary

Thank you very much for choosing the Victor's Residenz-Hotel Berlin as your home far away from home. It is a great honor for us to see that we could make you that satisfied. We hope to see you again. Kind regards Your team at the Victor's Residenz-Hotel Berlin

08.02.2020 Anonymous

This was my first trip of which will be many to Berlin for business, this is definitely not a hotel I would stay at again. It seemed more focused on making money over the comfort of the guests. I even left a day earlier than I wanted to as I didn't get a good nights sleep because the duvet and blankets were too short. I went out to buy coffee because the price of coffee for the size and quality of the coffee was too high. When I went to speak to the reception staff it felt as if I was bothering them. The design however I could clearly hear the TV and occupant of the room next door on his phone which also disturbed my sleep. Not an experience to remember.

Hotel commentary

Thank you very much for taking the time to review our Victor's Residenz-Hotel Berlin. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We always aim to satisfy our guests' needs as good as possible. Our duvets correspond to the standard size in germany with a length of 2 m. We hope for your understanding. Please note that we offer different pillows on request as well as kettle. We very much hope you give us another chance to show our commitment to excellent service and improved comfort during your next stay in Berlin We wish you all the best. Your team at the Victor's Residenz-Hotel Berlin

04.02.2020 Sanghyeon, Jeon

Good!

Hotel commentary

Dear guest, Many thanks for leaving us and our future guests a great review. We are happy about your kind feedback confirming the mostly positive impressions of your comfortable and pleasant stay at our hotel. Hopefully we can welcome you back again someday for another or even more enjoyable abidance with us. Best regards Your team at the Victor's Residenz-Hotel Berlin

03.02.2020 Anonymous

Really lovely !

Hotel commentary

A big thank you for being our guest and providing us with this great evaluation. All feedbacks help us to get an overview on our service quality, yours shows us that we are on the right way. We are happy that you enjoyed your stay in total and would be happier if you visit us soon again. Sincerely The team at the Victor's Residenz-Hotel Berlin

03.02.2020 Peter Bang-Roenne

Before the stay I had email correspondance with Victors because a combination of a smartbox offer and extra stay. Very helpfull and nice correspondance. We had a great time. Well located and wasy to walk and see / experience plenty more of Berlin :)

Hotel commentary

Thanks a million for posting a wonderful review. We couldn't be happier about the fact that your stay was a success and our amenities as well as facilities to your satisfaction. Please come back again soon and re-experience our excellent service as well as warm hospitality. Best regards Your team at the Victor's Residenz-Hotel Berlin

19.01.2020 Anonymous

В Modern hotel with convenient location, good rooms, clean. The hotel has friendly staff.

Hotel commentary

How lovely to know that you enjoyed a pleasant stay at our hotel. With our personalized service and warm hospitality we would be delighted to welcome you back again soon for another great abidance in the heart of Berlin. Best regards Your team at the Victor's Residenz-Hotel Berlin

17.01.2020 JR

Pleasant

Hotel commentary

How lovely to know that you enjoyed a pleasant stay at our hotel. With our personalized service and warm hospitality we would be delighted to welcome you back again soon for another great abidance in the heart of Berlin. Best regards Your team at the Victor's Residenz-Hotel Berlin

10.01.2020 Anita K

To be recommended very good ,

Hotel commentary

Thank you very much for choosing the Victor's Residenz-Hotel Berlin as your home far away from home. It is a great honor for us to see that we could make you that satisfied. We hope to see you again. Kind regards Your team at the Victor's Residenz-Hotel Berlin

09.01.2020 Anonymous

Nice, quiet room with enough space.

Hotel commentary

Thank you very much for your visit and the kind review. We are very glad to have you as our guest. It is a great honor for us to see that we could make you that satisfied. Kind regards Your team at the Victor's Residenz-Hotel Berlin

07.01.2020 Anonymous

there is no other hotle in Berlin where I would want to sstay. I feel so at home at Victor's! Both times I have stayed for extended periods and been treated very well. The breakfast/brunch is certainly the best in Berlin.

Hotel commentary

Thank you very much for taking your time to fill out our questionnaire. We are very pleased to hear that you enjoyed your stay with us. We also thank you for the helpful comments. We hope to see you again. Best regards Your team at the Victor's Residenz-Hotel Berlin

03.01.2020 Jane

My experience in this hotel was very positive. Calm place, close to good restaurants, easy access to public transport, well decorated, I liked very much

Hotel commentary

Thank you very much for taking your time to fill out our questionnaire. We are very pleased to hear that you enjoyed your stay with us. We also thank you for the helpful comments. Best regards Your team at the Victor's Residenz-Hotel Berlin

30.12.2019 Anonymous

Great

Hotel commentary

Thank you so much for your kind review! . We are very delighted you had such a pleasant stay with us and hope, you had a safe journey back home We are looking forward to welcome you as our guest and soon! Kind regards and best wishes from Berlin!

27.12.2019 Anonymous

Alright not super good but not terrible ether

Hotel commentary

Thank you very much for taking your time to fill out our questionnaire. We apologize for the inconveniences you had during your stay. This is not the normal service we would like to provide to our guests. If you still want to give us another chance, we promise you to convince you of our full service. Sincerely The team at the Victor's Residenz-Hotel Berlin

23.12.2019 Julian

Good

Hotel commentary

Thank you very much for choosing the Victor's Residenz-Hotel Berlin as your home far away from home. It is a great honor for us to see that we could make you that satisfied. We hope to see you again. Kind regards Your team at the Victor's Residenz-Hotel Berlin

17.12.2019 Dirk

Awesome

Hotel commentary

Thank you very much for your kind review We are looking forward to welcome you again. Best regards Your team at the Victor's Residenz-Hotel Berlin

16.12.2019 Kristina

Everything was perfect! Room was large, bedding was soft and white and staff was friendly. I liked that everyone speaks English. The only note - it'd be helpful to know about Berlin city tax while check in. We were surprised leaving the hotel - neither hostess nor Booking told about it, and I thought everything had been paid in advance.

Hotel commentary

A big thank you for being our guest and providing us with this great evaluation. All feedbacks help us to get an overview on our service quality, yours shows us that we are on the right way. We are happy that you enjoyed your stay in total and would be happier if you visit us soon again Best regards Your team at the Victor's Residenz-Hotel Berlin

16.12.2019 leo damgaard

godt hotel med en god beliggenhed

Hotel commentary

Thank you very much for your nice comment. We are very pleased to hear that you enjoyed your stay with us. We look forward to welcome you again at the Victor's-Residenz-Hotel Berlin

10.12.2019 Clare Camenzuli

Would love to visit again if we ever come to Berlin again! Very positive experience

Hotel commentary

Thanks a million for posting a wonderful review. We couldn't be happier about the fact that your stay was a success and our amenities as well as facilities to your satisfaction. Please come back again soon and re-experience our excellent service as well as warm hospitality. Best regards Your team at the Victor's Residenz-Hotel Berlin

05.12.2019 Anonymous

Very enjoyable

Hotel commentary

Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positive effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards Your team at the Victor's Residenz-Hotel Berlin

03.12.2019 Saken Ashirbekova

That was good stay and I would recommend if someone is looking for staying at area of Berlin

Hotel commentary

Thank you so much for your kind review! . We are very delighted you had such a pleasant stay with us and hope, you had a safe journey back home We are looking forward to welcome you as our guest and soon! Kind regards and best wishes from Berlin!

26.11.2019 Stephan

We enjoyed our stay

Hotel commentary

Thank you very much for taking your time to fill out our questionnaire. We are very pleased to hear that you enjoyed your stay with us. We also thank you for the helpful comments. Best regards Your team at the Victor's Residenz-Hotel Berlin

23.11.2019 Anonymous

Nice staff, good transport

Hotel commentary

Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positive effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards Your team at the Victor's Residenz-Hotel Berlin

22.11.2019 Rafael da Rocha Fortes

Great experience ... next time at Berlin ... i will return.

Hotel commentary

Thank you very much for your visit and the kind review. We are very glad to have you as our guest. It is a great honor for us to see that we could make you that satisfied. Kind regards Your team at the Victor's Residenz-Hotel Berlin

18.11.2019 Anonymous

The hotel was good value for the price but the bed needs to be more comfortable

Hotel commentary

Thank you very much for taking your time to fill out our questionnaire. We are very pleased to hear that you enjoyed your stay with us. We also thank you for the helpful comments. Best regards Your team at the Victor's Residenz-Hotel Berlin

05.11.2019 Rosa

Great hotel, I would choose if again and recommend it if I go back to Berlin

Hotel commentary

Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positive effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards Your team at the Victor's Residenz-Hotel Berlin

31.10.2019 M

Clean , nice.

Hotel commentary

Thank you very much for your kind review. Please note that we have kettles available on request. For your next stay we will prepare one for you. We are looking forward to welcome you again. Best regards Your team at the Victor's Residenz-Hotel Berlin

18.10.2019 Anonymous

Classy, good hotel with some years of age.

Hotel commentary

Thank you very much for choosing the Victor's Residenz-Hotel Berlin as your home far away from home. It is a great honor for us to see that we could make you that satisfied. We hope to see you again. Kind regards Your team at the Victor's Residenz-Hotel Berlin

16.10.2019 Mr. Bordon

it was beautiful.

Hotel commentary

Thank you very much for your nice comment. We are very pleased to hear that you enjoyed your stay with us. We look forward to welcome you again at the Victor's-Residenz-Hotel Berlin

14.10.2019 Michael Selby

Loved it, will come back

Hotel commentary

Thank you very much for your kind review We are looking forward to welcome you again. Best regards Your team at the Victor's Residenz-Hotel Berlin

05.10.2019 Anonymous

Lovely hotel in a good location

Hotel commentary

Thank you very much for your kind comment. It was a pleasure to have you here. We hope to see you again. Your Team at the Victor's Residenz-Hotels Berlin

02.10.2019 Tahirovski

Alles war super

Hotel commentary

Ein großes Dankeschön für Ihre tolle Bewertung! Bis zum nächsten Mal in Victor's Welt. Das Team des Victor's Residenz-Hotels Berlin

02.10.2019 David Hollingsworth

A really enjoyable and relaxing stay. Thank you.

Hotel commentary

A big thank you for being our guest and providing us with this great evaluation. All feedbacks help us to get an overview on our service quality, yours shows us that we are on the right way. We are happy that you enjoyed your stay in total and would be happier if you visit us soon again. Sincerely The team at the Victor's Residenz-Hotel Berlin

01.10.2019 Ari

Very good.

Hotel commentary

Thank you so much for your kind review! . We are very delighted you had such a pleasant stay with us and hope, you had a safe journey back home We are looking forward to welcome you as our guest and soon! Kind regards and best wishes from Berlin!

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