victors logo
Book a room

Our customer satisfaction index

87.63 % very good

Based on 3219 reviews

Price

4.09 / 5

         
 

Room

4.49 / 5

         
 

Location

4.27 / 5

         
 

Cleanliness

4.61 / 5

         
 

Service

4.58 / 5

         
 

Breakfast

4.43 / 5

         
 

Restaurant

4.06 / 5

         
 

Bar

4.16 / 5

         
 

Conference / Banquet

4.15 / 5

         
 

And that's what our guests say:

97%

07.02.2020 | Todor Dzhumayliev

Just perfect!

Thank you very much for choosing the Victor's Residenz-Hotel Erfurt as your home far away from home. It is a great honor for us to see that we could make you that satisfied. We hope to see you again. Kind regards Your team at the Victor's Residenz-Hotel Erfurt

91%

10.12.2019

Good! The only problem I had was that I experienced was trying to cancel a double booking of a room seconds after I had made the mistake on the net. That created a lot of problems for me and left a bad taste of inflexibility on your part.

Thank you very much for taking your time to fill out our questionnaire. We are very pleased to hear that you enjoyed your stay with us. We also thank you für the helpful comment. Contact us directly the next time you make a booking so that we can avoid unwanted double bookings via the Internet. Best regards Your team at the Victor's Residenz-Hotel Erfurt

94%

28.10.2019

Very enjoyable, I wish I could have stayed longer.

Thank you very much for choosing the Victor's Residenz-Hotel Erfurt as your home far away from home. It is a great honor for us to see that we could make you that satisfied. We hope to see you again. Kind regards Your team at the Victor's Residenz-Hotel Erfurt

94%

02.06.2019 | Arto Hiltunen

We were very pleased with this hotel.

Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positiv effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards Your team at the Victor's Residenz-Hotel Erfurt

90%

17.04.2019

Lovely hotel. Very helpful staff. Excellent service.

Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positiv effect for the complete team – Thank you for your support. We are looking forward to welcome you again. Kind regards Your team at the Victor's Residenz-Hotel Erfurt

97%

24.02.2019 | Ron Lillard

I was visiting for business and really enjoyed my stay at Victor's. The location was perfect and the hotel is clean and inviting. The staff was very friendly and helpful.

Thank you very much for taking your time to fill out our questionnaire. We are very pleased to hear that you enjoyed your stay with us. We also thank you for the helpful comments. Best regards Your team at the Victor's Residenz-Hotel Erfurt

94%

24.02.2019 | Tomek

Very comfortable, relaxing place with extraordinary spacious lobby, restaurant and the rooms, all much above average

Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positiv effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards Your team at the Victor's Residenz-Hotel Erfurt

96%

24.01.2019 | stephen

Very good hotel, rooms great, staff excellent, parking can be a challenge, good for traveling into the city

Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positiv effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards Your team at the Victor's Residenz-Hotel Erfurt

80%

04.01.2019

Tolles Hotel, deutscher Standard+

Herzlichen Dank für Ihre gute Bewertung. Wir hoffen, dass Sie uns durch eine erneute Buchung die Gelegenheit geben, Ihren Erwartungen und Wünschen vollkommen zu entsprechen. Freundliche Grüße aus Erfurt. Ihr Team des Victor's Residenz-Hotels Erfurt

92%

04.12.2018

We could not get our computers in your internet. Your desk people could not help us. It caused us lots of problems. We loved the room. But everything had a price tag. Most better hotels have at least water that you can drink for free.

Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positiv effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards Your team at the Victor's Residenz-Hotel Erfurt

66%

23.09.2018 | jurgen van der westen

very nice big room in pemnthouse with noce balcony. Durin my stay it was very warm weather (30degrees) for this airco in the hotel is welcome. Also missed sports as swimmingpool and fitness room. In total pricelevel versus service then to high, not a 4* experience

Thank you very much for your comment. please note that it is not possible to install an air conditioning because of the buildingshape. In addition, we have decided for environmental reasons to ban equipment with high energy demand from the Hotel. We hope to see you again. Sincerely The team at the Victor's Residenz-Hotel Erfurt

94%

02.09.2018 | Torben Høegh Rask

Fantastic - super - again complaining, only praise!

Thank you very much for choosing the Victor's Residenz-Hotel Erfurt as your home far away from home. It is a great honor for us to see that we could make you that satisfied. We hope to see you again. Kind regards Your team at the Victor's Residenz-Hotel Erfurt

80%

30.04.2018 | Jan Šedina

good Hotel with services meeting my expaction

Thank you very much for your kind comment. It was a pleasure to have you here. We hope to see you again. Your Team at the Victor's Residenz-Hotels Erfurt

73%

18.04.2018

very good

Thank you very much for your visit and the kind review. We are very glad to have you as our guest. It is a great honor for us to see that we could make you that satisfied. Kind regards Your team at the Victor's Residenz-Hotel Erfurt

90%

13.04.2018 | Viktor Kassovski

Nice and clean hotel, good location, very good value for the money.

Thank you very much for taking your time to fill out our questionnaire. We are very pleased to hear that you enjoyed your stay with us. We also thank you for the helpful comments. Best regards Your team at the Victor's Residenz-Hotel Erfurt

94%

01.01.2018 | Dirk van Tuijl/Josephine Horneman

Everything was ok. The staff is very friendly. The room and bathroom were clean. The young man, sir C. Muller was very friendly to us. He served us the lunch and let us feel gasts.

Thank you very much for your nice comment. We are very pleased to hear that you enjoyed your stay with us. We are looking forward to welcome you again at the Victor's-Residenz-Hotel Erfurt

100%

01.10.2017 | stanley surridge

Excellent location, staff, room. breakfast, and pricing for a 4 star property. The company have hired very good staff to assist hotel guests.

Thank you very much for your kind comment. It was a pleasure to have you here. We hope to see you again. Your Team at the Victor's Residenz-Hotels Erfurt

100%

18.09.2017 | Britta krogsgaard

Et dejligt Hotel og en perfekt placering, venligt personale.

Thank you very much for your visit and the kind review. We are very glad to have you as our guest. It is a great honor for us to see that we could make you that satisfied. Kind regards Your team at the Victor's Residenz-Hotel Erfurt

90%

10.08.2017 | Oleg

Beutiful hotel, spacious apartments, nice atmosphere

Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positiv effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards Your team at the Victor's Residenz-Hotel Erfurt

88%

09.01.2017 | Adriaan Koster

Wonderful room, nice roomservice.

Thank you very much for your nice comment. We are very pleased to hear that you enjoyed your stay with us. We look forward to welcome you again at the Victor's-Residenz-Hotel Erfurt

77%

27.10.2016 | Spreuwers Hilaire

Good overall experience!!

Thank you very much for your kind comment. It was a pleasure to have you here. We hope to see you again. Your Team at the Victor's Residenz-Hotels Erfurt

90%

07.09.2016 | Michael René Jensen

You have a nice and good hotel

Thank you very much for your kind review We are looking forward to welcome you again. Best regards Your team at the Victor's Residenz-Hotel Erfurt

66%

09.03.2014 | Alf.

Hotel good, but the restaurant food did not reflect the same standard.

87%

07.01.2013

staff friendly and helpful, overall a very pleasant, albeit short stay