30.06.2023
Okay, but not 4 star
We were missing a proper restaurant in house, a bar (which was closed), an ironing facility in the room, the promised water bottle a day/through our upgrade, but liked the speakers in the bathroom and the phone facility
Dear guest,
thank you very much for your visit and the review.
Nowadays it is crucial to gather different opinions from different guest, which is why we also would like to thank you for taking the time to fill out our questionnaire.
We are thankful for all hints and pieces of advice to improve our service and quality.
Thank you also for your remark about our bar. The bar opens from Monday till Saturday at 6 pm. The closure time depends on the number of guests in the bar.
If you are willing to give us another chance, we promise you to do our very best to make your next stay at our hotel an enjoyable one for you.
Kind regards
Your team at the Victor's Residenz-Hotel Frankenthal