16.02.2024 | Abedassalam Braidy
Average - I always go to victors- this time was different because as the cleaning was not done everyday properly, shelves are dirty, they don't touch the bed sheet everyday.
Dear Guest,
thank you for taking the time to share your feedback with us. We appreciate your loyalty to Victor's and apologize for falling short of your expectations during your recent visit.
We sincerely regret that the cleanliness did not meet the standards you have come to expect from us. Your comments regarding the dirty shelves and the irregular attention to bed sheets are duly noted. We take such feedback seriously, and we are committed to addressing these issues promptly. Immediate steps will be taken to enhance our cleaning processes and ensure that our team adheres to the highest standards of cleanliness.
We apologize for any inconvenience caused, and we genuinely hope to have the opportunity to provide you with an improved experience during your next visit.
If you have any further concerns or specific suggestions that could help us enhance our service, please feel free to share them with us.
Thank you for your understanding and continued support.
Best regards,
Your Victor's Team