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Our customer satisfaction index

83.51 % Very good

Based on 7366 Reviews

Evaluation Criteria

Price

3.95 / 5

         
 

Room

3.99 / 5

         
 

Location

3.97 / 5

         
 

Cleanliness

4.36 / 5

         
 

Service

4.44 / 5

         
 

Breakfast

4.43 / 5

         
 

Restaurant

4.06 / 5

         
 

Bar

4.2 / 5

         
 

Conference / Banquet

3.82 / 5

         
 

And that's what our guests say:

89%

23.11.2022 | Aldo

Very small room

100%

23.11.2022 | Andy

Very friendly people, lovely food and beer

71%

22.11.2022

Good...

100%

03.11.2022

All good

Dear Guest, thank you for your stay and your time for a review . It is very pleasant to know that you enjoyed your stay with us. We are looking forward to welcome you soon again. Best regards Your Victor's Team

74%

02.11.2022 | Ranganath Poojari

Good service

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben uns Ihr Feedback zu übermitteln. Mit Ihrer Bewertung helfen Sie uns, unsere Leistungen kontinuierlich zu verbessern. Wir freuen uns, Sie bald wieder als unseren Gast begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Victor's Team

77%

31.10.2022

neither good nor bad..

Dear guest, thank you very much for your review and your associated time. We are looking forward to welcome you again as our guest. Best regards Your Victor's team

92%

31.10.2022 | Wong Jau Liaun

It will be nice if the hotel can provide bicycle rental services or some mobility services for daily or weekly usage around the surrounding area. I stayed for 10 days, the experience was nice and comforting during the autumn.

Dear Guest, thank you for your review and your associated trust. It is very pleasant to know that you enjoyed your stay with us. We provide bicycles for our guests, please don´t hesitate to ask the next time! We are looking forward to welcome you soon again. Best regards Your Victor's Team

90%

11.10.2022 | Ben Viljoen

Very comfortable. Quiet.

Dear guest, Thank you very much for your review. This will help us to create a pleasant atmosphere for our guests in the future. In order to continue to improve our performance and quality, we are grateful for any advice. We would be delighted to welcome you soon to our house. Best regards The team of the Victor's Residenz-Hotel Unterschleißheim

80%

08.10.2022 | Ben

To check the status of room equipment in advance will make the customer experience better.

Dear guest, thank you for your feedback and your trust. With your review you help us to continuously improve our services. We are aware of the situation in some of our rooms . We are already in discussion with interior designers. Parts of our hotel will be renovated soon. You can be curious. We look forward to seeing you again soon as our guest. With kind regards Your Victor's Team

100%

30.09.2022

My experience was excellent.

Dear valued customer, Thank you for your feedback and your trust. We are pleased that you have felt so comfortable in our house. We look forward to welcome you again soon as our guest. Kind regards Your Victor's team

73%

28.09.2022

Gut

Sehr geehrter Gast, Vielen Dank für Ihre Bewertung. Mit dieser helfen Sie uns, auch in Zukunft die Qualität unseres Services sicherzustellen. Wir freuen uns, Sie bald wieder als unser Gast zu begrüßen. Mit freundlichen Grüßen Ihr Victor's Team

77%

26.09.2022

Good

Dear Guest, thank you for your stay and your time for a review . It is very pleasant to know that you enjoyed your stay with us. We are looking forward to welcome you soon again. Best regards Your Victor's Team

80%

26.09.2022 | Patricio Marino

Very positive

Dear Guest, thank you for your review and your associated trust. It is very pleasant to know that you enjoyed your stay with us. We are looking forward to welcome you soon again. Best regards Your Victor's Team

74%

23.09.2022

Good

Dear Guest, thank you for your review and your associated trust. It is very pleasant to know that you enjoyed your stay with us. We are looking forward to welcome you soon again. Best regards Your Victor's Team

70%

20.09.2022

okay

Sehr geehrter Gast, vielen Dank für Ihre Bewertung und dem damit verbundenen Zeitaufwand. Wir freuen uns, Sie bald wieder in unserem Haus begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Victors Team

92%

20.09.2022 | Paulo Carriel Vitor

Excelente

Dear Guest, thank you for your review and your associated trust. It is very pleasant to know that you enjoyed your stay with us. We are looking forward to welcome you soon again. Best regards Your Victor's Team

91%

19.09.2022

Good experience.

Dear Guest, thank you for your stay and your time for a review . It is very pleasant to know that you enjoyed your stay with us. We are looking forward to welcome you soon again. Best regards Your Victor's Team

63%

15.09.2022

Good value for money but rooms needs to be refurbished

Dear guest, thank you for your review and your trust. With your evaluation you help us to continuously improve our services. We are aware of the situation in some of our rooms . We are already in discussion with interior designers. Parts of our hotel will be modernized soon. You can be curious. We are looking forward to welcoming you as our guest in the near future. With kind regards Your Victor's Team

77%

02.08.2022

Good

Dear Guest, thank you for your review and your associated trust. It is very pleasant to know that you enjoyed your stay with us. We are looking forward to welcome you soon again. Best regards Your Victor's Team

57%

24.07.2022

Not as enjoyable as expected from your website.

Dear Guest thank you very much for taking the time to give us some feedback after your stay with us. We do regret to read, that you made a negative experience. We are currently developing new designs for our hotel rooms. They should be renovated whit in this year. Best regards, Your Victor's Team

90%

22.07.2022

Very pleasant, would recommend

Dear Guest, thank you for your stay and your time for a review . It is very pleasant to know that you enjoyed your stay with us. We are looking forward to welcome you soon again. Best regards Your Victor's Team

80%

16.07.2022 | Inge Opreel

Good

Dear Guest, thank you for your review and your associated trust. We are looking forward to welcome you soon again. Best regards Your Victor's Team

80%

02.06.2022

Gut

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben uns Ihr Feedback zu übermitteln. Mit Ihrer Bewertung helfen Sie uns, unsere Leistungen kontinuierlich zu verbessern. Wir freuen uns, Sie bald wieder als unseren Gast begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Victor's Team

65%

31.05.2022

Overall OK, but hotel may be caught behind the times when many were not traveling due to COVID. This is has now or is changing quickly and staff is needed to serve the recent increase in customers.

Dear guest, Thank you very much for your review. This will help us to create a pleasant atmosphere for our guests in the future. In order to continue to improve our performance and quality, we are grateful for any advice. We would be delighted to welcome you soon to our house. Best regards The team of the Victor's Residenz-Hotel Unterschleißheim