21.02.2019 | Chris Lee
Very disappointing. We travelled from the Belgian coast, and were looking forward to a relaxing late afternoon/evening, a good meal and using the wellness. When we arrived , we were told that the restaurant was closed. There were also no other options available - no mini-bar, sandwiches etc. The woman on reception had done her best by listing the 2 restaurants in Saarlouis that were open that night. We then spent some time checking around for other options, and then walked into Saarlouis (in the rain) for a meal. We therefore had no time for the wellness. And we were charged for parking. We won't be visiting again.
Dear Sir, Dear Madam,
thank you very much for your feedback.
We apologize for any inconvenience during your stay, in our area it is quite hard to find an open restaurant on new year.
But we are glad to read, that our staff was able to help you in this matter.
Unfortunately this information was not published, but thank you again to let us know, so we can improve our website.
The Victor's Residenz-Hotel Saarlouis