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Notre indice satisfaction clients

82.78 % Très bien

Sur la base de 4759 Appréciations

Prix

3.89 / 5

         
 

Chambre

3.88 / 5

         
 

Localisation

4.09 / 5

         
 

Propreté

4.41 / 5

         
 

Service

4.4 / 5

         
 

Petit-déjeuner

4.27 / 5

         
 

Bar

3.92 / 5

         
 

Espace bien-être

3.92 / 5

         
 

Et c'est ce que disent nos invités :

87%

06.08.2024

c'est un hotel plus pour recevoir le monde professionnel, et pas assez adapté pour le tourisme , concernant le bruit extérieur de nuit avec des chambres ( trop chaud).

Dear guest, thank you very much for your feedback. We hope that you were able to enjoy your visit all in all. Thank you also for your remark about the climatisation. Please remember that as a sustainably certified hotel, we try to avoid equipment with high energy consumption - for the sake of our environment. For your next stay, we can also recommend one of our comfort rooms, which are located on the side facing away from the sun. Kind regards Victor´s Residenz Hotel Frankenthal

80%

26.05.2023 | Suzanne

Très bien

Dear guest, thank you very much for your feedback. We are very pleased that you were able to enjoy your stay at Victor's Residenz Hotel Frankenthal all round! You can be sure: we will continue to do everything in our power to improve our service so that we can hopefully convince you 100% during your next stay! Many greetings from the sunny Palatinate Your team from Victor's Residenz-Hotel Frankenthal

100%

16.04.2023

Sympathique et agréable

Dear hotel guest, 100% - for this a very warm thank you! We are all very pleased that you were able to enjoy your stay at Victor's Residenz Hotel Frankenthal completely. The whole team was very pleased with your positive evaluation. We are already looking forward to your next visit! Many greetings from the sunny Palatinate. Your team of the Victor's Residenz-Hotel Frankenthal

100%

01.11.2021

Excellent séjour

Dear guest, thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay, and we are looking forward to having you again as a guest in our hotel. Feel free to contact us at any time. You can be sure: We will continue to do our all to ensure that the service in our hotel meets the very highest standards. Our goal is always to exceed your expectations! If theres anything we can help you with during your next visit, please dont hesitate to let us know. We hope to see you soon! Kind regards Your team at the Victor's Residenz-Hotel Frankenthal

77%

16.08.2021

Positive

Dear guest, thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay, and we are looking forward to having you again as a guest in our hotel. Feel free to contact us at any time. You can be sure: We will continue to do our all to ensure that the service in our hotel meets the very highest standards. Our goal is always to exceed your expectations! If theres anything we can help you with during your next visit, please dont hesitate to let us know. We hope to see you soon! Kind regards Your team at the Victor's Residenz-Hotel Frankenthal

84%

25.02.2020

Très bonne expérience mais voir pour le parking gratuit.

Dear guest, thank you very much for your visit and the kind review. We are delighted that you enjoyed your stay with us. For your next visit, we recommend to use the free 'Jahn' parking lot which is about 3-4 minutes walking distance. Of course you can park your car right in front of the hotel while you're unloading your luggage and other personal belongings. Hopefully we get to see you again soon. Best regards Your team at the Victor's Residenz-Hotel Frankenthal

97%

05.12.2019 | P Vinzio

La qualité de l’hôtel reste haute au fil des années

Dear guest, thank you very much for choosing the Victor's Residenz-Hotel Frankenthal as your temporary home. The entire team was happy to hear about your positive experience at our hotel. Comments like yours have a positive effect on all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards Your team at the Victor's Residenz-Hotel Frankenthal

80%

21.11.2019 | Ehret

Anbiance feutrée et sympathique

Dear guest, thank you very much for your visit and for your feedback. We are delighted that you enjoyed your stay with us. Comments like yours have a positive effect on all employees – Thank you for your support. We are looking forward to seeing you again in the near future. Kind regards Your team at the Victor's Residenz-Hotel Frankenthal

97%

09.11.2019

je reviendrai dans un hôtel Victor's car je ne suis très satisfait de la prestation

Dear guest, thank you very much for your visit and for your feedback. We are delighted that you enjoyed your stay with us. Comments like yours have a positive effect on all employees – Thank you for your support. We are looking forward to seeing you again in the near future. Kind regards Your team at the Victor's Residenz-Hotel Frankenthal

97%

04.10.2019

Très satisfaisant

Dear guest, thank you very much for your visit and the kind review. Nowadays it is crucial to gather different opinions from different guest, which is why we also would like to thank you for taking the time to fill out our questionnaire. We are thankful for all hints and pieces of advice to improve our service and quality. Comments like yours have a positive effect on all employees – Thank you for your support. We are looking forward to welcome you again. Best regards Your team at the Victor's Residenz-Hotel Frankenthal

84%

29.04.2019 | Benoit-Gonin

Tout est bien excepte l’été. Le manque de climatisation m’oblige a choisir un autre hotel

Dear guest, thank you very much for taking your time to fill out our questionnaire and your kind review. It is a great honor for us to see that we were able to make you enjoy your stay. Comments like yours have a positive effect on all employees – Thank you for your support. Thank you also for your remark about the temperature. Please note that it is not possible to install an air conditioner because of the shape of the building. In addition, we have decided for environmental reasons to ban equipment with high energy demand from the hotel. We are looking forward to seeing you again in the near future. Kind regards

70%

01.04.2019 | Mohamed.ElHadi@ipaper.com

Plutôt pratique pour un voyage d'affaire

Dear guest, thank you very much for your visit and the kind review. Nowadays it is very important to get different opinions from our guests. Which is why we would like to thank you for taking your time to fill out our questionnaire. We apologize that we couldn't fully satisfy you with our service. If you are willing to give us another chance, we promise you to do our very best to make your next stay at our hotel an enjoyable one for you. Best wishes Your team at the Victor's Residenz-Hotel Frankenthal

77%

05.03.2019

Très satisfaite.

Dear guest, thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are looking forward to welcome you again. Kind regards Your team at the Victor's Residenz-Hotel Frankenthal

73%

15.01.2019 | Christian TRESCOS

Je ne suis resté qu'une nuit, donc mon expérience est globalement positive. La proximité des restaurants est appréciable

Dear guest, thank you very much for taking your time to fill out our questionnaire. Nowadays it is very important to get different opinions from our guests. Which is why we would like to thank you for taking your time to fill out our questionnaire. Thank you also about your remark about the heater in the room. Our technician will fix the issue. We also want to thank you for your remark about our rooms. For your next visit we recommend you one of our comfort rooms, which lie to the quiet side. We have already noted this in your profile. If you are willing to give us another chance, we promise you to do our very best to make your next stay at our hotel an enjoyable one for you. Kind regards Your team at the Victor's Residenz-Hotel Frankenthal

80%

22.09.2018 | benoit-gonin

mettre la climatisation car l'été par haute temperature je vais dans un auitre hotel

Dear hotel guest, we‘re happy to hear you enjoyed your stay. Due to the building‘s structure we are not able to equip our rooms with air conditioning.Hopefully we will see each other again soon. Kindest, Your Victors Residenz-Hotel Frankenthal

83%

23.10.2017 | Blaser Florian

Bien

Dear Guest, thank you very much for choosing the Victor's Residenz-Hotel Frankenthal as your temporary home. Comments like yours have a positive effect on all employees – Thank you for your support. We hope to see you again. Best wishes Your team at the Victor's Residenz-Hotel Frankenthal

83%

13.09.2016 | villeneuve

ensemble de l hôtel très bien a par la nourriture au bar.

Dear hotel guest, thank you for your great review and we are happy that you like our bar food in this way. Also we told your positiv feedback about our service to all worker. We hope to see you again. Your team at the Victor's Residenz-Hotel Frankenthal