Bad. To dirty. It could be simply etc but it has to clean - curtains, bedding, shower, heater in bathroom etc...
Thank you for taking the time to tell us your opinion about your stay.
We are very sorry that you could not have a better experience in our house. Your assessment is therefore very helpful for us to learn and improve. We are working to make sure that our guests have nothing missing.
If you give us the chance to win back your trust, we guarantee you to do our best so that you can have a good experiences with us as other guests.
The Victor´s Residenz-Hotel Berlin Tegel Team