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Our customer satisfaction index

82.01 % Very good

Based on 2359 Reviews

Evaluation criteria

Price

4.14 / 5

         
 

Room

3.89 / 5

         
 

Location

3.79 / 5

         
 

Cleanliness

4.23 / 5

         
 

Service

4.34 / 5

         
 

Breakfast

4.29 / 5

         
 

Bar

3.8 / 5

         
 

Conference / Banquet

4.12 / 5

         
 

And that's what our guests say:

74%

19.09.2022 | Bart

Good hotel, location is a bit far from the highlights of the city.

Dear guest, Thank you for choosing our Victor´s Residenz Hotel Berlin-Tegel and for taking the time to share your feedback about your recent stay with us. Best regards The Victor´s Residenz-Hotel Berlin Tegel Team

86%

01.07.2022

Alles gut

Lieber Gast, herzlichen Dank für Ihre tolle Bewertung. Ihr durchweg positives Feedback freut uns sehr und wir werden dies an all unsere Abteilungen weitergeben. Wir sind gern Gastgeber und zufriedene Worte wie Ihre, sind die schönste Belohnung für unser gesamtes Team. Wir freuen uns darauf, Sie bald wieder einmal in unserem Victor´s Residenz-Hotel Berlin Tegel willkommen zu heißen. Mit besten Grüßen aus Berlin Ihr Team vom Victor´s Residenz-Hotel Berlin Tegel

97%

14.06.2022 | Prof. Dr. Ehab Yaseen

relaxing stay

Dear guest, Thank you very much for staying with us and for bringing your experience to our attention. We are delighted to see that you enjoyed your stay and very much appreciate your comment about our friendly staff. We are looking forward to welcoming you again at our Victor´s Residenz-Hotel Berlin Tegel in the future. Best regards The Victor´s Residenz-Hotel Berlin Tegel Team

86%

08.06.2022

Gut

Lieber Gast, herzlichen Dank, dass Sie unser Gast waren und sich die Zeit genommen haben, die Eindrücke Ihres Aufenthaltes mit uns zu teilen. Ihr freundliches und sehr positives Feedback wissen wir zu schätzen und würden uns freuen, schon bald wieder Ihr Gastgeber sein zu dürfen. Mit besten Grüßen aus Berlin Ihr Team vom Victor´s Residenz-Hotel Berlin Tegel

70%

05.02.2022 | David WONG

good and comfortable

Dear guest, Thank you very much for staying with us and for bringing your experience to our attention. We are delighted to see that you enjoyed your stay and very much appreciate your comment about our friendly staff and the location. We are looking forward to welcoming you again at our Victor´s Residenz-Hotel Berlin Tegel in the future. Best regards The Victor´s Residenz-Hotel Berlin Tegel Team

77%

20.12.2021

OK, comfortable

Lieber Gast, herzlichen Dank, dass Sie unser Gast waren und sich die Zeit genommen haben, die Eindrücke Ihres Aufenthaltes mit uns zu teilen. Ihr freundliches und positives Feedback wissen wir zu schätzen und würden uns freuen, schon bald wieder Ihr Gastgeber sein zu dürfen. Mit besten Grüßen aus Berlin Ihr Team vom Victor´s Residenz-Hotel Berlin Tegel

77%

17.12.2021

War alles in Ordnung

Lieber Gast, vielen Dank für Ihren Aufenthalt und Ihre Bewertung. Es freut uns sehr, dass Sie Ihre Zeit in Berlin und in unserem Hause genossen haben. Bitte empfehlen Sie uns doch weiter. Wir freuen uns darauf, Sie bald wieder einmal bei uns willkommen zu heißen. Herzliche Grüße aus Berlin Ihr Team vom Victor´s Residenz-Hotel Berlin Tegel

77%

27.11.2019 | Gerlach

Gut

Lieber Gast, herzlichen Dank für Ihre tolle Bewertung. Ihr durchweg positives Feedback freut uns sehr und wir hoffen, schon bald wieder Ihr Gastgeber sein zu dürfen. Mit besten Grüßen aus Berlin Ihr Team vom Victor´s Residenz-Hotel Berlin Tegel

89%

23.09.2019

Perfect location for getting to and from the airport. They gave us a free bus pass and the bus stopped right outside the hotel.

Dear guest, How lovely to read that your visit at our Hotel was such a success and that the entire team managed to reach your high expectations. I am thrilled you liked the great location of our hotel. It would be a pleasure to welcome you again soon. Best regards The Victor´s Residenz-Hotel Berlin Tegel Team

43%

15.09.2019

Bad. To dirty. It could be simply etc but it has to clean - curtains, bedding, shower, heater in bathroom etc...

Dear guest, Thank you for taking the time to tell us your opinion about your stay. We are very sorry that you could not have a better experience in our house. Your assessment is therefore very helpful for us to learn and improve. We are working to make sure that our guests have nothing missing. If you give us the chance to win back your trust, we guarantee you to do our best so that you can have a good experiences with us as other guests. Kind regards The Victor´s Residenz-Hotel Berlin Tegel Team

80%

02.09.2019

Very nice stay, but we could have used aircondition in the room.

Dear guest, Thank you very much for staying with us and for bringing your experience to our attention. We are delighted to see that you enjoyed your stay and very much appreciate your comment about our friendly staff and the good breakfast. We are looking forward to welcoming you again at our Victor´s Residenz-Hotel Berlin Tegel in the future. Best regards The Victor´s Residenz-Hotel Berlin Tegel Team

100%

25.08.2019 | Antonio

Excellent location, exceptional room and breakfast, quiet and friendly staff, thanks

Dear guest, Thank you for choosing our Victor´s Residenz-Hotel Berlin Tegel for your recent stay in Berlin and for rating us 100%. We are delighted that you had such a nice stay at our hotel and we would be pleased if you could recommend us to your family and friends. We are looking forward to welcome you back again for your next visit in Berlin. Best regards The Victor´s Residenz-Hotel Berlin Tegel Team

83%

29.07.2019

Good

Lieber Gast, herzlichen Dank, dass Sie unser Gast waren und sich die Zeit genommen haben, die Eindrücke Ihres Aufenthaltes mit uns zu teilen. Ihr freundliches und sehr positives Feedback wissen wir zu schätzen und würden uns freuen, schon bald wieder Ihr Gastgeber sein zu dürfen. Mit besten Grüßen aus Berlin Ihr Team vom Victor´s Residenz-Hotel Berlin Tegel

100%

27.07.2019 | Joel Wesley Thompson

I will certainly stay at Victor's when I return to Berlin

Dear guest, Thank you very much for staying with us and for bringing your experience to our attention. We are delighted to see that you enjoyed your stay and very much appreciate your comment about our friendly staff and the clean rooms. We are looking forward to welcoming you again at our Victor´s Residenz-Hotel Berlin Tegel in the future. Best regards The Victor´s Residenz-Hotel Berlin Tegel Team

70%

13.06.2019

Good

Dear guest, Thank you very much for staying with us and for bringing your experience to our attention. We are delighted to see that you enjoyed your stay and very much appreciate your comment about our friendly staff. We are looking forward to welcoming you again at our Victor´s Residenz-Hotel Berlin Tegel in the future. Best regards The Victor´s Residenz-Hotel Berlin Tegel Team

40%

10.06.2019 | Nacho

Disappointing. The pictures from the web page and the 3 star superior logo showed a hotel that is not the one I went. The room was old and hot.

Dear guest, Thank you for taking the time to tell us your opinion about your stay. We are very sorry that you could not have a better experience in our house. Your assessment is therefore very helpful for us to learn and improve. We are working to make sure that our guests have nothing missing. Maybe you can try our comfort- or deluxerooms next time. If you give us the chance to win back your trust, we guarantee you to do our best so that you can have a good experiences with us as other guests. Kind regards The Victor´s Residenz-Hotel Berlin Tegel Team

56%

04.06.2019 | Kristina

My overall experience was average however I was very disappointed with the service at check in. My boyfriend and I had a long day of traveling and when we checked into the hotel and got the keys to the door we had a difficult time getting into the room due to the door knob being loose. I went downstairs to the desk and told the agent and he said he would send someone up. We waited for about 20 minutes in the hallway and no one ever came. My boyfriend went down and the agent that checked us in came up and was able to get the door open. My boyfriend left the room and came back up and was still unable to get the door open. I was in the room and called down to the desk to ask to be switched to another room because we would be in and out throughout the night and didn't want to keep calling for help to get the door open. The agent that checked us in answered and sounded very annoyed with me and audibly sighed when I asked to be moved to another room. He told me that the hotel was overbooked and couldn't move us and hung up on me.

Dear guest, Thank you for your rating us. We take every rating very seriously. We talked to the receptionists that this should not happen again. You should know that this service is not up to our standard. If you give us the chance to win back your trust, we guarantee you to do our best so that you can have a good experiences with us as other guests. We look forward to the next reservation with us. We apologize for the inconvenience. Kind regards The Victor´s Residenz-Hotel Berlin Tegel Team

84%

27.05.2019 | Rob Wismans

Excellent price-quality! We Always stay at Victor Residence.

Dear guest, Thank you very much for staying with us and for bringing your experience to our attention. We are delighted to see that you enjoyed your stay and very much appreciate your comment. We are looking forward to welcoming you again at our Victor´s Residenz-Hotel Berlin Tegel in the future. Best regards The Victor´s Residenz-Hotel Berlin Tegel Team

97%

27.02.2019

Great experience, the staff were very welcoming.

Dear guest, How lovely to read that your visit at our Hotel was such a success and that the entire team managed to reach your high expectations. It would be a pleasure to welcome you again soon. Best regards The Victor´s Residenz-Hotel Berlin Tegel Team

94%

05.02.2019

good, relaxing, pleasant

Dear guest, How lovely to read that your visit at our Hotel was such a success and that the entire team managed to reach your high expectations. Thank you very much for this very good evaluation. It would be a pleasure to welcome you again soon. Best regards The Victor´s Residenz-Hotel Berlin Tegel Team

63%

01.02.2019

Good

Dear guest, Thank you for choosing our Victor´s Residenz Hotel Berlin-Tegel and for taking the time to share your feedback about your recent stay with us. Best regards The Victor´s Residenz-Hotel Berlin Tegel Team

77%

07.01.2019

Very sympathetic hotel, calm (no door smashing in the morning),

Dear guest, Thank you very much for staying with us and for bringing your experience to our attention. We are delighted to see that you enjoyed your stay and very much appreciate your comment about our housekeepingteam. We are looking forward to welcoming you again at our Victor´s Residenz-Hotel Berlin Tegel in the future. Best regards The Victor´s Residenz-Hotel Berlin Tegel Team

100%

07.01.2019 | Patricia

Very Nice

Dear guest, We are thrilled to hear how happy and enthusiastic you are about your recent stay with us. We are looking forward to welcoming you back very soon. Best regards The Victor´s Residenz-Hotel Berlin Tegel Team

77%

07.01.2019 | Fred

Very good value for money

Dear guest, Thank you for choosing our Victor´s Residenz Hotel Berlin-Tegel and for taking the time to share your good feedback about your recent stay with us. Best regards The Victor´s Residenz-Hotel Berlin Tegel Team