86.15 % Very good
Based on 5994 Reviews
Price
4.09 / 5
Room
4.22 / 5
Location
4.09 / 5
Cleanliness
4.55 / 5
Service
4.58 / 5
Breakfast
4.46 / 5
Restaurant
4.15 / 5
Bar
4.18 / 5
Conference / Banquet
4.13 / 5
100%
Great looking hotel with nice rooms, good breakfast and friendly staff.
Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Irakli Gogadze Regional Director
97%
super
Sehr geehrter Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Wir freuen uns zu hören, dass Sie einen tollen Aufenthalt in unserem Hotel hatten und bedanken uns für Ihre freundlichen Worte. Es ist unsere Aufgabe, dafür zu sorgen, dass jeder Gast einen komfortablen und angenehmen Aufenthalt hat, und wir freuen uns, dass wir Ihre Erwartungen übertreffen konnten. Vielen Dank, dass Sie sich für uns entschieden haben, und wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen Irakli Gogadze Regionaldirektor
70%
Very friendly staff. I liked that there was 24 hour manning of the reception so I could check in very late.
Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out the rating. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We would be very glad to welcome you again if you are in Saarbrücken. Best regards Irakli Gogadze Regional Director
87%
good!
Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Irakli Gogadze Regional Director
90%
Quite good and representative
Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Irakli Gogadze Regional Director
77%
Good
Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Irakli Gogadze Regional Director
77%
We have been there four times but due to the restaurant we won’t com back
Dear Guest, we are very sorry that you did not like our new restaurant concept and hope that you otherwise enjoyed your stay. With kind regards Irakli Gogadze Regional Director
96%
With good environment, clean and receptions are nice.
Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Irakli Gogadze Regional Director
92%
Comfortable, friendly people, quiet
Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out the rating. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We would be very glad to welcome you again if you are in Saarbrücken. Best regards Irakli Gogadze Regional Director
100%
Very nice value hotel. Price isn’t cheap, but the services you get make it well worth it.
Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out the rating. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We would be very glad to welcome you again if you are in Saarbrücken. Best regards Irakli Gogadze
90%
A bit dark by night. My woman didnt feel good during the night.
Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Irakli Gogadze Regional Director
80%
Very nice, clean, lovely place to be
Dear guest, Thank you for your renewed stay in our house. Thank you also for the positive review. We will take your comment about the garage as an opportunity to talk about it and find new solutions. We are sorry that another guest parked in your reserved parking space. We hope we were able to make your stay a little more pleasant with the free upgrade. We look forward to welcoming you to our hotel again in the future. Yours sincerely Irakli Gogadze Regional Director
90%
Classy, local , high quality service, good food
Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out the rating. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We would be very glad to welcome you again if you are in Saarbrücken. Best regards Irakli Gogadze Regional Director
100%
sehr komfortabel
Sehr geehrter Gast, vielen Dank für Ihre positive Rückmeldung. Es freut uns, dass es Ihnen bei uns im Haus gefallen hat und wir Sie mit unserem Service und unseren Leistungen überzeugen konnten. Gerne würden wir Sie auch bei Ihrem nächsten Besuch bei uns willkommen heißen. Mit freundlichen Grüßen Irakli Gogadze Regionaldirektor
63%
The hotel is generally good but cleaness and noisy rooms could be improved. When we go to a hotel we go to sleep therefore the room must have a good sound proof.
Dear guest, We are very sorry that you were unable to sleep undisturbed, but we can assure you that our windows are indeed triple-glazed and soundproofed. We cannot do more to prevent noise. Alternatively, you have the option of booking a room on the quiet park side. Yours sincerely Irakli Gogadze Regional Director
100%
Best location and Hotel in town with a wonderful staff, extremely helpful. A special mention for Raphael the Head of Gathering at the Brasserie, the main restaurant, who has always been extremely kind and professional, measuring up to the highest standards of hospitality, although the Hotel was packed with guests attending a conference.
Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out the rating. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We would be very glad to welcome you again if you are in Saarbrücken. Best regards Irakli Gogadze Regional Director
80%
Convenient free parking, nice sauna area, very pleasant bistro restaurant. Pleasant and helpful reception staff.
Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Irakli Gogadze Regional Director
100%
Rooms, WLAN, service, parking spaces and location are all perfect.
Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Irakli Gogadze Regional Director
91%
Really nice, will coming back when in the area
Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out the rating. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We would be very glad to welcome you again if you are in Saarbrücken. Best regards Irakli Gogadze Regional Director
94%
Very nice and relaxing experience
Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Irakli Gogadze Regional Director
93%
I enjoy staying at the Hotel, the staff is very friendly and accomodating. The reception is excellent as well as the restaurant personell. There are ammenities such as replacing toilette seats and also the bed comforters and pillows which sometimes have an odor from the past guest.
Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Irakli Gogadze Regional Director
78%
Very positive Friendly staff Everything clean
Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Irakli Gogadze Regional Director
100%
Sehr gut
Sehr geehrter Gast, über Ihre positive Rückmeldung freuen wir uns sehr! Schön, dass wir Sie mit unserem Service und unseren Leistungen überzeugen konnten. Wir würden uns freuen, Sie bald wieder einmal im Victor’s Residenz-Hotel Saarbrücken willkommen heißen zu dürfen. Mit besten Grüßen Irakli Gogadze Regionaldirektor
80%
My general impression is that the hotel is fine for a one night stay. The lack of service in the restaurants lets it down. whether this was due, in part, to the football function I am not sure. The location is its strength.
Dear guest, Thank you very much for your review. We are very sorry that you were not satisfied with the quality of service in our hotel, because friendliness and a customer-oriented approach are top priorities in Victor's world. We are sorry that the terrace was not available for breakfast and dinner. This was booked exclusively for the football players in question. We would be very happy to see you again and give you a second chance. With kind regards Irakli Gogadze Regional Director
