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Our customer satisfaction index

86.03 % Very good

Based on 4068 Reviews

Evaluation criteria

Location

4.05 / 5

         
 

Price

4.09 / 5

         
 

Cleanliness

4.55 / 5

         
 

Breakfast

4.47 / 5

         
 

And that's what our guests say:

75%

20.03.2021 | Eric

Very pleasant

Dear Guest, We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Stay healthy! Best regards Irakli Gogadze Assistant Executive

85%

16.10.2020 | Maurizio Zotti

Nice hotel, beautiful entrance and nice room, only slight issue is the noise from trains passing by, but given the impossibility to change that, the nice sound proof windows are coping as best as they can to it

Dear Guest, We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Stay healthy! Best regards Irakli Gogadze Assistant Executive

80%

04.09.2020

Clean but not the most modern

Dear Guest, We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Stay healthy! Best regards Irakli Gogadze Assistant Executive

80%

18.08.2020 | Tony

Dear Guest, We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Stay healthy! Best regards Irakli Gogadze Assistant Executive

100%

25.05.2020

Excellent- we’ll be back

Dear Guest, Thank you for your review. We are very glad to hear that you enjoyed your stay with us. We look forward to seeing you again. Stay healthy! Kind regards Irakli Gogadze Assistant Executive

100%

27.04.2020 | Henrik

Nice hotel, good parking, nice staff

Dear Guest, We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Stay healthy. Best regards Irakli Gogadze Assistant Executive

90%

24.02.2020 | Fatoumata

It was a very good experience. we had a good time in this hotel.

Dear Guest, Thank you for your review. We are very glad to hear that you enjoyed your stay with us. We look forward to seeing you again. Kind regards Irakli Gogadze Assistant Executive

96%

03.01.2020

Very satisfied

Dear Guest, We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Irakli Gogadze Assistant Executive

80%

30.12.2019

This was the fourth time I have stayed with you and we will come again.

Dear Guest, we are very glad to have you again as our guest. Thank you very much for taking your time to fill out the rating. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We would be very glad to welcome you again if you are in Saarbrücken. Best regards Irakli Gogadze Assistent

95%

13.12.2019

Excellente. J’y reviendrai !

Cher client, Merci beaucoup pour votre réponse positive. Nous sommes très contents de savoir que votre séjour dans notre hôtel a été une expérience agréable. Nous espérons que vous nous rendre visite bientôt et nous vous souhaitons un agréable moment jusqu’à ces jours. Cordialement Irakli Gogadze Assistant de Direction

90%

05.11.2019

Was fine but style a bit old fashioned (all this gold everywhere)

Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out the rating. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We would be very glad to welcome you again if you are in Saarbrücken. Best regards Irakli Gogadze Assistent

68%

28.10.2019 | Paternoster

Very nice hotel

Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out the rating. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We would be very glad to welcome you again if you are in Saarbrücken. Best regards Irakli Gogadze Assistent

100%

29.09.2019 | Van Laethem

perfect balance between price and quality

Dear Guest, Thank you for your review. We are very glad to hear that you enjoyed your stay with us. We look forward to seeing you again. Kind regards Irakli Gogadze Assistant Executive

77%

20.09.2019 | Thomas Herres

Very nice

Dear Guest, Thank you for your review. We are very glad to hear that you enjoyed your stay with us. Your comments, we have noted and will discuss them in our team. We look forward to seeing you again. Kind regards Irakli Gogadze Assistant Executive

86%

09.08.2019

Pleasent stay, very clean room.

Dear Guest, Thank you for your review. We are very pleased to hear you enjoyed another visit with us. Kind regards Irakli Gogadze Assistant Executive

95%

29.07.2019

Nice hotel to stay

Dear Guest, We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Irakli Gogadze Assistant Executive

86%

24.07.2019 | Wim Cox

Gut

Sehr geehrter Herr Cox, vielen Dank für Ihre positive Bewertung. Schön, dass es Ihnen bei uns gefallen hat. Gerne würden wir Sie wieder in unserem Haus willkommen heißen und wünschen Ihnen bis dahin eine gute Zeit. Mit freundlichen Grüßen Irakli Gogadze Assistent der Geschäftsleitung

80%

08.04.2019 | Jimmy

Brilliant. Very very friendly service

Dear Guest, Thank you for your review. We are very pleased to hear you enjoyed your visit with us. Kind regards Irakli Gogadze Assistant Executive

92%

08.04.2019

The room was clean and the bed in particular was very comfortable. The staff incredably helpful especially in the early hours.

Dear Mr. Mackay, Thank you for your review. We are very glad to hear that you enjoyed your stay with us. We look forward to seeing you again. Kind regards Irakli Gogadze Assistant Executive

97%

08.04.2019

Exceptional. Couldn't fault anything. Unbelievable staff and the fluffiest duvets in the world...was tempted to try squish the duvet into my suitcase before leaving! Love all the little touches like the earplugs and sweets by the bed, so nice! Restaurant was also great, dinner and breakfast were delish! Highly recommend!

Dear Ms. Harding, Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are glad to read you enjoyed your stopover at our hotel. We look forward to seeing you again. Best regards Irakli Gogadze Assistant Executive

100%

31.03.2019

Our overall experience was excellent! We were treated very well. Everyone was very kind and inviting.

Dear Guest, We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Irakli Gogadze Assistant Executive

93%

29.03.2019 | Jeno

Very nice

Dear Guest, We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Irakli Gogadze Assistent

86%

06.03.2019

very nice hotel

Dear Guest, Thank you for your review. We are very glad to hear that you enjoyed your stay with us. We look forward to seeing you again. Kind regards Irakli Gogadze Assistant Executive

80%

27.01.2019

Very good. Wished only that you provide a kettle in the room to boil water for tea

Dear Guest, We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. To provide a kettle in the room is no problem. Just inform us at your booking and we will provide one for you. We were pleased about your positive assessment of our house. Best regards Irakli Gogadze Assistant Executive