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Our customer satisfaction index

86.04 % Very good

Based on 4843 Reviews

Evaluation criteria

Price

4.09 / 5

         
 

Room

4.21 / 5

         
 

Location

4.07 / 5

         
 

Cleanliness

4.56 / 5

         
 

Service

4.58 / 5

         
 

Breakfast

4.45 / 5

         
 

Restaurant

4.17 / 5

         
 

Bar

4.13 / 5

         
 

Conference / Banquet

4.15 / 5

         
 

And that's what our guests say:

100%

29.07.2022

Great hotel, staff helpful and kind, great breakfast

Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out the rating. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We would be very glad to welcome you again if you are in Saarbrücken. Best regards Irakli Gogadze Regional Director

91%

12.06.2022

Very nice en comfortable hotel, like the style of interior en decoration.

Dear Guest, We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Irakli Gogadze Assistant Executive

100%

06.06.2022 | PRELIPCEANU Stefan

OK !

Sehr geehrter Gast, - Vielen Dank auch für das Lob - Wir werden dies an alle Mitarbeiter weiterleiten. Mit besten Grüßen Irakli Gogadze Assistent der Geschäftsleitung

88%

02.06.2022

Good international standard !

Dear Guest, We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Irakli Gogadze Assistant Executive

93%

29.05.2022

Very good

Sehr geehrter Gast, - Vielen Dank auch für das Lob - Wir werden dies an alle Mitarbeiter weiterleiten. Mit besten Grüßen Irakli Gogadze Assistent der Geschäftsleitung

80%

23.05.2022 | Schulz, Volker

gut

Sehr geehrter Gast, Vielen Dank für Ihre positive Bewertung. Schön, dass es Ihnen bei uns gefallen hat. Gerne würden wir Sie wieder in unserem Haus willkommen heißen! Mit freundlichen Grüßen Irakli Gogadze Assistent der Geschäftsleitung

78%

21.05.2022

Good. I have nothing significant to point about.

Sehr geehrter Gast, Vielen Dank für Ihr Feedback. Schön, dass Ihnen der Aufenthalt in Victors Welt so gut gefallen hat. Wir freuen uns sehr, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Irakli Gogadze Assistent der Geschäftsleitung -

89%

14.05.2022

Pleasantly surprised by this hotel. Large room with great view. Outside restaurant terrass was very nice but food could be better.

Dear Guest, We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Irakli Gogadze Regional Director

80%

03.05.2022

Nice contemporary hotel with charm, in a quiet spot. Easily accessible.

Sehr geehrter Gast, - Vielen Dank auch für das Lob - Wir werden dies an alle Mitarbeiter weiterleiten. Mit besten Grüßen Irakli Gogadze Assistent der Geschäftsleitung

91%

21.03.2022

Very nice upscale hotel good for couples and families.

Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out the rating. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We would be very glad to welcome you again if you are in Saarbrücken. Best regards Irakli Gogadze Regional Director

83%

01.03.2022

Very good

Sehr geehrter Gast, - Vielen Dank auch für das Lob - Wir werden dies an alle Mitarbeiter weiterleiten. Mit besten Grüßen Irakli Gogadze Assistent der Geschäftsleitung

80%

14.02.2022 | Albert

Good

Sehr geehrter Gast, - Vielen Dank auch für das Lob - Wir werden dies an alle Mitarbeiter weiterleiten. Mit besten Grüßen Irakli Gogadze Assistent der Geschäftsleitung

90%

29.01.2022 | Crișan

Very good hotel.

Sehr geehrter Gast, Vielen Dank für Ihre positive Bewertung. Schön, dass es Ihnen bei uns gefallen hat. Gerne würden wir Sie wieder in unserem Haus willkommen heißen! Mit freundlichen Grüßen Irakli Gogadze Assistent der Geschäftsleitung

73%

29.11.2021

ok.

Sehr geehrter Gast, Vielen Dank für Ihre Bewertung bei Customer Alliance. Wir sind sehr froh darüber, dass Sie sich die Zeit für dieses Feedback genommen haben. Wir freuen uns sehr, Sie bald wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen Irakli Gogadze Assistent der Geschäftsleitung

100%

18.10.2021 | Tristan

Premium -> I definitly couldn't expect this or more for this price !

Dear Guest, We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Stay healthy. Best regards Irakli Gogadze Assistant Executive

97%

17.09.2021

Lovely, just lovely!

Dear Guest, We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. Stay healthy! We were pleased about your positive assessment of our house. Best regards Irakli Gogadze Assistant Executive

77%

15.09.2021

Good

Sehr geehrter Gast, Danke für Ihren Aufenthalt und die gute Bewertung. Wir freuen uns, dass Sie sich in unserem Haus wohl gefühlt haben. Gerne möchten wir Sie auch in Zukunft bei uns begrüßen. Bleiben Sie Gesund! Mit freundlichen Grüßen Irakli Gogadze Assistent der Geschäftsleitung

90%

09.08.2021 | Leandro R. dela Cruz Jr.

Well, when I am in Saarbrucken, I only stayed here. Mostly one week. I feel being taking care of and I always feel getting the best professional service.

Dear Guest, We are always very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house and happy to welcome you soon again. Stay healthy! Best regards Irakli Gogadze Assistant Executive

100%

27.07.2021

Great

Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Irakli Gogadze Assistent

93%

27.07.2021

Very comfortable

Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Best regards Irakli Gogadze Assistent

95%

26.07.2021 | Paul Alexander

Good

Dear Guest, we are very glad to have you as our guest. Thank you very much for taking your time to fill out the rating. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We would be very glad to welcome you again if you are in Saarbrücken. Best regards Irakli Gogadze Assistent

95%

12.07.2021 | Reginald Worthy

Fine

Dear Guest, We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Stay healthy! Best regards Irakli Gogadze Assistant Executive

80%

10.06.2021 | Waltraud Lucente

Clean, friendly staff, nicely decorated.

Dear Guest, We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Stay healthy! Best regards Irakli Gogadze Assistant Executive

75%

20.03.2021 | Eric

Very pleasant

Dear Guest, We are very glad to have you as our guest. Thank you very much for taking your time to fill out our questionnaire. It is a great help for us to create a pleasant atmosphere for future times as well. We are thankful for all hints and pieces of advice to improve our service and quality. We were pleased about your positive assessment of our house. Stay healthy! Best regards Irakli Gogadze Assistant Executive